By providing your information through mail, phone, email, registration, or any internet-enabled device to access our website, you acknowledge and agree to our Privacy and Cookie Policy. You also grant 96com, along with our employees, affiliates, subsidiaries, partners, and agents, permission to use your personal data as described in this policy.
We encourage you to read this policy carefully to understand our principles and practices regarding the collection, storage, processing, and protection of your information.
We collect various types of information to provide and improve our services. The details include:
When you visit our website, we may automatically collect and analyze non-personal data such as your browser type, operating system, referring website, time spent on our pages, and pages visited. This data helps us measure website performance and enhance user experience.
If you register an account or interact with us, we may collect personal details such as your name, contact information, and other data necessary to provide our services.
We may gather and process information about how you use our platform to improve our products and support functions.
All phone conversations — including those related to gaming, transactions, or customer service — may be recorded for training, quality assurance, and dispute resolution purposes.
We use your information strictly in accordance with applicable laws and for legitimate business purposes, including but not limited to:
Providing and managing our services
Enhancing user experience and website functionality
Meeting legal or contractual obligations
Protecting our business and users from fraud or abuse
We may also share information with trusted service providers and experts who assist us in delivering our services efficiently.
In certain cases, we may share your information with third parties to comply with legal requirements or business obligations, such as:
Verifying the accuracy of your submitted data
Partnering with agencies for credit checks or fraud prevention
Engaging debt recovery firms if necessary
Consulting legal advisors for dispute resolution
Complying with lawful requests or reporting suspected criminal activity (e.g., fraud or money laundering)
We ensure that any third-party sharing is conducted responsibly and in compliance with data protection regulations.
To enhance your security and experience, we may collect limited information about your device — such as IP address, operating system, and memory details — as part of our anti-fraud monitoring.
We also use cookies to understand your browsing behavior and preferences. Cookies are small text files stored on your device that help us:
Analyze website usage and improve functionality
Customize content based on your interests
Recognize returning users for a smoother experience
By using our website, you consent to our use of cookies. Please note that third-party service providers may also use cookies on our site, and we have no control over their usage.
